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Configure a Receipt Printer for IE10 or IE 11 on Windows 7 or 8.1

To configure the receipt printer for IE10, IE11 on Windows 7 and 8.1:

  1. In the Control Panel, open the Devices and Printers window.
  2. Right-click on the printer and choose Printer Properties.

The Properties window opens.

  1. Select the Device Settings tab.
  2. The Device Settings tabbed page is displayed.
  3. Select Form To Tray Assignment, and choose FRICTION: 72mm x 200 mm.

  1. Click OK.
  2. On the Devices and Printers window, right-click the printer, and choose Printing Preferences.
  3. Click Advanced.

The Advanced Options window is displayed.

  1. Select Paper/Output, and choose Paper Size: 72mm x 200mm.

  1. Click OK.
  2. Check the Printer Properties window to see that the correct paper size is listed under Paper available.

Note:
If the printer driver does not list the expected page size, create a custom form page and choose that form page instead. (This was necessary for the Epson printer on Windows 8.1.) See Create a Custom Receipt Size for Printing from IE on Windows 7 or 8.1.